Test & Repair
Test, Repair, and Maintain Your Equipment – Cost-Effectively and Reliably
 American Communications provides support to a global network of over 1,700 customers and OEM partners, helping them achieve optimal network performance for the lowest cost. We maintain an industry-leading equipment test, repair, and maintenance facility for wireless, wireline, and data networking infrastructures – offering proven savings up to 50% compared to traditional repair programs.
Our experienced technicians repair more than 10,000 SKUs from over 100 manufacturers annually while insuring a 98% yield rate and repair cycle time of just 12 business days. We also offer advanced exhange programs to keep your network running efficiently without downtime.
Knowing that only a combination of system level and product specific testing will provide the most reliable quality, American Communications utilizes both types of testing to evaluate, diagnose, repair, and verify product performance before it is returned with our industry-leading 1-year warranty.
System Level Testing is used to ensure equipment is fully functional for field deployment and transparent within the network. Simulated system level testing utilizes complete network systems and mimics a field environment to test each product's ability to interact with other network equipment and ensure full subsystem operability.
Product Specific Tests are used to ensure full product compliance to stricter design performance. These product specific tests are developed to screen for component level failures and identify components that have not yet failed but show signs of premature failure.
To review a PDF of our data sheet, click here.
Why Choose American Communications for Equipment Test, Repair, and Maintenance?
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Money – Outsourcing equipment test, repair, and maintenance to American Communications will save you on operating expenses, lowering per item repair costs and providing you a savings of up to 50% off traditional repair resources. In addition, faster repair cycle times will reduce the required number of spares purchased for your network by half. |
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Expertise – American Communications’ trained repair specialists use state-of-the-art diagnostic equipment and custom engineered diagnostics tools for assessment and repair. |
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Guaranteed Quality – Each unit is tested thoroughly to earn a Quality Assurance stamp and 1-year warranty label before being shipped back to you. |
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Reliability – Each piece of equipment is exposed to prolonged time, temperature, and electronic stress to ensure the unit’s operability. |
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Peace of Mind – Our Comprehensive Asset Repair & Exchange (CARE) Program offers you advanced equipment exchange and field technical support to reduce network downtime. |
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Broad Spectrum of Repair Work – Electronic Repairs, Cosmetic Repairs, Emergency Repair, Emergency Advanced Replacement, and OEM Repair Support |
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Multi-Vendor & Multi-Technology Repair –American Communications' technicians are some of the most experienced professionals in the communications industry. Our technicians are trained in Cisco, Alcatel-Lucent, Nortel, and many other manufacturer's equipment to provide an unbiased approach to implementing services. |
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Simplified RMA Management – Multi-vendor & multi-technology solutions to provide savings through a single point of contact allows valuable resources to be allocated to the most important projects. |
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Increase Customer Loyalty – Using a partner with technical and operational competency to service your network infrastructure, you can guarantee better network performance and more satisfied customers. |
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Support Existing Revenue Streams – Continue to generate revenue from your mature assets through maintenance, repair, and return programs. |
Need a quote or more information? Contact an American Communications representative at 866.593.5931 or services@go-ac.com
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